Michael Ward started in the closed captioning and subtitling industry as an editor and later client services coordinator at the not-for-profit National Captioning Institute (NCI) in 2005. After leaving NCI in 2007, Michael began working independently with several companies, including CaptionMax, Caption Media Group, Caption Media Services, Elrom, JR Media Services, NCI, SDI Media, and ZOO Digital.
In 2013, he was brought in to advise the start-up audioalign. He provided mid- and late-stage application testing, strategic market analysis, and developed the stylistic and formatting rules for the service.
He holds an M.S. in international political economy and a B.A. in history.